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Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
1,415
Total Travel Cost
$76,867
114,727 miles
Avoidable Cost
$50,123
74,810 excess miles
Optimal Cost
$26,811
If closest tech always used
Avg Excess / WO
52.8 mi
$35.38 per WO
Median Excess
18.9 mi
Outlier Rate (>50mi)
21.6%
306 WOs

Actual Travel Expenses

From 884 WOs with expense data
Total Expenses
$261,086
Labor - Travel
$221,595
Mileage
$1,191
Lodging
$7,955
Airfare
$7,743
Car Rental
$4,545
Per Diem
$3,200
Meals
$0
Other
$14,858
Cost Overview Actual Expenses Cost Breakdowns Coordinator Analysis Tech Utilization Quick Wins Coverage Gaps Low Hanging Fruit

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 FCO 732 $28,193
56.5%		 57.5 mi 247 ✈ 2 $157,843 20
2 Bed Services 101 $8,298
16.6%		 122.6 mi 14 ✈ 1 $3,948 2
3 Healthcare Provider 293 $5,514
11%		 28.1 mi 20 ✈ 3 $70,617 9
4 Lab/Power 17 $3,540
7.1%		 310.8 mi 14 ✈ 4 $6,084 4
5 EMS 103 $3,332
6.7%		 48.3 mi 7 — $15,363 8
6 Kiosk 160 $1,044
2.1%		 9.7 mi 2 — $4,626 5
7 Training/Other 6 $0
0%		 0.0 mi 0 ✈ 1 $1,623 2

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 PA 1,415 $50,123
52.9 mi ✈ 11

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 Exton PA 148 $11,151
112.5 mi ✈ 2
2 Philadelphia PA 188 $8,718
69.2 mi ✈ 1
3 Media PA 77 $3,580
69.4 mi —
4 Lititz PA 79 $3,491
66.0 mi —
5 PITTSBURGH PA 23 $3,105
201.5 mi —
6 LEESPORT PA 11 $3,077
417.4 mi ✈ 2
7 Langhorne PA 24 $2,048
127.3 mi —
8 Fort Washington PA 7 $1,906
406.4 mi —
9 Erie PA 22 $1,254
85.1 mi —
10 King Of Prussia PA 16 $1,223
114.1 mi —
11 Doylestown PA 13 $909
104.4 mi —
12 PHILADELPHIA PA 51 $868
25.4 mi —
13 Pittsburgh PA 41 $796
29.0 mi —
14 Reading PA 8 $471
87.8 mi ✈ 1
15 Moon Township PA 5 $343
102.4 mi ✈ 1
16 Shoemakersville PA 14 $312
33.2 mi —
17 Paoli PA 33 $308
13.9 mi —
18 Allentown PA 15 $261
26.0 mi —
19 Elizabethtown PA 13 $235
27.0 mi —
20 Bryn Mawr PA 9 $220
36.5 mi —
21 Mcconnellsburg PA 6 $175
43.5 mi —
22 Pottstown PA 9 $167
27.6 mi —
23 Tonwanda PA 4 $153
57.4 mi —
24 Carbondale PA 10 $152
22.7 mi —
25 ERIE PA 12 $151
18.8 mi —

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Melissa Owens 431 $10,668
36.9 mi 37 ✈ 9 $83,152 15
2 Kourtney Smith 77 $5,475
106.1 mi 12 — $4,263 7
3 Fady Messak 10 $2,989
446.1 mi 10 — — 2
4 Mandy Newman 32 $1,711
79.8 mi 15 — $6,037 8
5 Cristina Everetts 43 $1,453
50.5 mi 10 — $7,209 11
6 Laura Hill 50 $807
24.1 mi 0 — $3,581 7
7 Rebecca Arnold 11 $568
77.1 mi 10 — $2,751 2
8 Rich Fosbury 19 $214
16.8 mi 0 — $3,000 4
9 Rhea Berry 15 $107
10.6 mi 1 — $1,611 6
10 Charles Ramen 31 $26
1.2 mi 0 — $3,757 3

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Michael Swingle 14 $6,662
728 mi 710.3 mi 14 ✈ 1 1 $1,998
2 Nkosi Wilson 14 $5,788
639 mi 617.0 mi 14 — 1 $2,350
3 Alberto Galan 85 $5,306
100 mi 93.2 mi 82 — 1 $18,751
4 Rozier Cole 10 $2,906
512 mi 433.8 mi 10 ✈ 2 1 $3,619
5 Philip Krogstad 207 $2,588
39 mi 18.7 mi 6 — 1 $35,138
6 Michael Steencken 108 $2,210
63 mi 30.5 mi 1 — 1 $21,018
7 Bryan Rodriguez 44 $2,178
98 mi 73.9 mi 44 — 1 $14,406
8 Pete Ramos 95 $1,977
53 mi 31.1 mi 4 ✈ 1 1 $3,888
9 Konstantin Barskiy 31 $1,826
109 mi 87.9 mi 31 — 1 $13,732
10 Fady Messak 22 $1,691
169 mi 114.7 mi 10 ✈ 2 1 $3,011
11 Davon Cox 26 $1,461
107 mi 83.9 mi 26 — 1 $13,512
12 Pero Popovic 45 $1,170
47 mi 38.8 mi 9 ✈ 2 1 $16,385
13 Maximilian Tucker 98 $774
40 mi 11.8 mi 1 — 1 $3,651
14 Shady Messak 26 $768
66 mi 44.1 mi 2 — 1 $8,026
15 Philmon Mehari 13 $693
105 mi 79.6 mi 13 — 1 $3,533
16 Jason Yenser 74 $651
37 mi 13.1 mi 1 — 1 $10,970
17 Chris Galasso 105 $456
36 mi 6.5 mi 2 — 1 $13,908
18 Fady Khouzam 9 $403
83 mi 66.8 mi 9 — 1 $2,950
19 Eric Mancerella 33 $389
50 mi 17.6 mi 1 — 1 $1,429
20 Rodney Charles 78 $383
29 mi 7.3 mi 0 — 1 $18,297