GE FMI 32097 Work Orders - Multiple Locations 07.24.2025
Closed
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
08/06/2025 Cever received email from Carr, Lisa R confirming inventory replied offering dates for Service
🔧Work Performed
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors
and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer
🔍Technician Findings
good working conditions
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
📧
Live Call_Followed Up With Email
Completed Aug 4, 2025
08/04/2025 Rbailey - Called 302.593.4751 Spoke with Lisa Carr. She had more devices. She did Confirm the 3 we have. Sending email to Loop in Planner
lcarr@christianacare.org
Work Order: WO-01293806
Account: GE Healthcare FMI
Customer Case Number: 1-555045460419
Location: CHRISTIANA HOSPITAL
Address: 4755 OGLETOWN STANTON RD, NEWARK, DE 19718
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TAB24220022SA
Contact Name: Lisa Carr
Contact Phone: (3
JPG
TAB24220022SA_Giraffe OmniBed
Aug 27, 2025
PDF
FMI Completion Certification Report_TAB24220022SA
Aug 27, 2025
JPG
TAB24220022SA_Heater doors closed
Aug 27, 2025
JPG
TAB24220022SA_Heater doors open
Aug 27, 2025
JPG
TAB24220022SA_Left screw
Aug 27, 2025
JPG
TAB24220022SA_Right screw
Aug 27, 2025
Timeline
📞
Case Linked Jul 24, 10:30 AM
Case Number:00513230
Subject:GE FMI 32097 Work Orders - Multiple Locations 07.24.2025
Status:Closed
📋
Work Order Created Jul 24, 12:18 PM
Work Order:WO-01293806
Type:FCO
Priority:PC
⚠️7.0 business days
✅
Status: Ready for Release by Cristina EverettsAug 1, 4:08 PM
From:Entered
To:Ready for Release
Duration in Previous:8d 3h
⏳2.0 business days
📅
Status: Ready for Scheduling by Ricky BaileyAug 4, 12:41 PM
From:Ready for Release
To:Ready for Scheduling
Duration in Previous:2d 20h
⚠️6.0 business days
🗓️
▶
2
Status: Scheduled Aug 11, 1:44 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Erin Martin
Scheduled For:2025-08-25T12:00:00.000+0000
⏳4.0 business days
👷
Technician Assigned by Cristina EverettsAug 14, 10:57 AM
Technician:Rick Charles
⚠️8.0 business days
📅
Dispatch Scheduled by Cristina EverettsAug 25, 10:56 AM
Scheduled For:2025-08-26T12:00:00.000+0000
⏳3.0 business days
⏱️
3x Labor Added Aug 27, 3:27 PM
Type:Labor, Travel
Status:Open
Qty:1, 1.25, 57
⏱️
▶
3
Labor Added Aug 27, 6:18 PM
Labor Added → Status: Completed → Status: Closed
✔️
Status: Completed by Rick Charles
From:Scheduled
To:Completed
Duration in Previous:16d 4h
🏁
Status: Closed by Rick Charles
From:Completed
To:Closed
Duration in Previous:1m
⏳2.7 business days
📄
Status: Ready to Bill by Timothy AmburgeyAug 29, 8:35 AM
From:Closed
To:Ready to Bill
Duration in Previous:1d 14h
💵
▶
3
Status: Billing Review Aug 29, 8:46 AM
Status: Billing Review → Labor Added → Status: Ready to Bill
⏱️
Labor Added
Type:Labor
Status:Open
Qty:0.016666666666667
📄
Status: Ready to Bill by Timothy Amburgey
From:Billing Review
To:Ready to Bill
Duration in Previous:3m
⏳3.0 business days
📨
Status: Invoice Pending by Timothy AmburgeySep 3, 10:55 AM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:5d 2h
💰
Status: Invoiced by Timothy AmburgeySep 3, 11:28 AM
From:Invoice Pending
To:Invoiced
Duration in Previous:32m
🧾
Invoice Created Sep 3, 7:32 PM
Invoice Number:SM-239785
Bottlenecks
Entered
Duration: 7.0 business days (threshold: 4.0 business hours)
Exceeded by 6.5 business days
Ready for Scheduling
Duration: 5.9 business days (threshold: 1.0 business days)
Exceeded by 4.9 business days
Scheduled
Duration: 12.8 business days (threshold: 2.0 business days)
Exceeded by 10.8 business days
Closed
Duration: 2.2 business days (threshold: 1.0 business days)
Exceeded by 1.2 business days
Ready to Bill
Duration: 3.0 business days (threshold: 1.0 business days)