Travel & Margin Analysis

Quantify excess travel cost and identify optimization opportunities across your field service operation

Tech Placement Detail →
WOs Analyzed
5,416
Total Travel Cost
$311,576
465,038 miles
Avoidable Cost
$197,895
295,366 excess miles
Optimal Cost
$113,747
If closest tech always used
Avg Excess / WO
54.5 mi
$36.53 per WO
Median Excess
11.2 mi
Outlier Rate (>50mi)
23.7%
1,282 WOs

Actual Travel Expenses

From 3,655 WOs with expense data
Total Expenses
$1,354,472
Labor - Travel
$1,158,630
Mileage
$631
Lodging
$78,337
Airfare
$33,320
Car Rental
$23,850
Per Diem
$28,475
Meals
$0
Other
$31,228

🎯 Low Hanging Fruit — Biggest Drivers of Excess Travel Cost

Ranked by total avoidable cost across five dimensions. Focus on the top items in each category for the highest ROI improvements.

By Vertical

Which service verticals generate the most excess travel? Clinical Education stands out with very high per-WO excess.

# Vertical WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs
1 Healthcare Provider 5,416 $197,895
100%
54.5 mi 1,282 ✈ 53 $1,354,472 83

By State

States with the highest total avoidable travel cost.

# State WOs Avoidable Cost Impact Avg Excess Flew
1 NY 623 $27,058
64.8 mi ✈ 5
2 MA 334 $19,460
87.0 mi ✈ 6
3 IL 124 $17,336
208.7 mi ✈ 1
4 FL 480 $15,788
49.1 mi ✈ 4
5 CO 38 $14,931
586.4 mi ✈ 10
6 TX 530 $13,559
38.2 mi ✈ 1
7 NH 30 $9,560
475.6 mi
8 CA 409 $6,502
23.7 mi ✈ 3
9 OH 191 $5,999
46.9 mi ✈ 3
10 CT 197 $5,869
44.5 mi
11 PA 293 $5,514
28.1 mi ✈ 3
12 NC 215 $4,355
30.2 mi ✈ 1
13 MI 114 $4,340
56.8 mi
14 OR 89 $3,938
66.0 mi ✈ 1
15 GA 266 $3,905
21.9 mi ✈ 1
16 RI 57 $3,721
97.4 mi ✈ 1
17 MS 65 $3,639
83.6 mi
18 VA 54 $3,497
96.7 mi
19 AL 32 $2,996
139.7 mi ✈ 1
20 TN 90 $2,784
46.2 mi ✈ 1

By City

Top cities by total avoidable cost. These are your biggest geographic hotspots.

# City State WOs Avoidable Cost Impact Avg Excess Flew
1 UTICA NY 10 $5,960
889.5 mi
2 Bronx NY 24 $4,172
259.5 mi ✈ 3
3 Nashua NH 8 $3,335
622.3 mi
4 Aurora CO 6 $2,915
725.2 mi ✈ 2
5 Denver CO 9 $2,716
450.5 mi ✈ 4
6 Chicago IL 32 $2,332
108.7 mi
7 Portland OR 29 $2,323
119.5 mi
8 Parker CO 5 $2,227
664.8 mi ✈ 1
9 AUBURN NY 22 $2,214
150.2 mi
10 El Paso TX 8 $2,104
392.7 mi ✈ 1
11 Wilmington OH 3 $2,081
1,035.3 mi ✈ 3
12 East Greenwich RI 6 $2,063
513.2 mi ✈ 1
13 Oswego NY 19 $1,970
154.8 mi
14 GROTON NY 4 $1,838
685.9 mi
15 Colorado Springs CO 5 $1,816
542.2 mi
16 West Roxbury MA 3 $1,698
844.6 mi
17 Modesto CA 14 $1,631
173.8 mi ✈ 1
18 Tampa FL 26 $1,554
89.2 mi
19 Philadelphia PA 34 $1,382
60.6 mi
20 Los Angeles CA 25 $1,369
81.8 mi
21 Miami FL 27 $1,324
73.2 mi ✈ 1
22 Montgomery AL 5 $1,319
393.8 mi
23 Richmond VA 13 $1,279
146.9 mi
24 Charlotte NC 43 $1,268
44.0 mi ✈ 1
25 Jacksonville FL 18 $1,244
103.2 mi

By Coordinator

Coordinators whose dispatching decisions result in the most excess travel. High avg excess suggests systematic over-dispatching; high WO count with moderate excess suggests volume-driven impact.

# Coordinator WOs Avoidable Cost Impact Avg Excess Outliers Flew Actual Expense Techs Used
1 Kourtney Smith 1,279 $52,669
61.5 mi 290 ✈ 9 $261,778 24
2 Kaitlyn Kelch 896 $38,087
63.4 mi 197 ✈ 11 $232,029 18
3 Charles Ramen 538 $26,282
72.9 mi 201 ✈ 4 $144,557 17
4 Abby Jinerson 769 $24,387
47.3 mi 245 ✈ 4 $169,865 23
5 Melissa Owens 798 $19,200
35.9 mi 176 ✈ 8 $201,236 17
6 Michael Burris 723 $16,246
33.5 mi 64 ✈ 9 $227,329 11
7 Rhea Berry 199 $3,751
28.1 mi 35 $46,016 50
8 Scott Berry 10 $2,803
418.3 mi 10 $300 2
9 Laura Hill 78 $1,338
25.6 mi 11 ✈ 2 $27,651 38
10 Mozammel Sajib 35 $1,296
55.2 mi 28 $2,093 3

By Technician — Repeat Offenders

Techs who consistently travel far beyond the closest available option. High states-served count may indicate a roaming/national tech; high avg excess with few states suggests a misplaced home base.

# Technician WOs Avoidable Cost Impact Avg Actual Dist Avg Excess Outliers Flew States Actual Expense
1 Andrew Przybyla 94 $17,507
316 mi 278.0 mi 41 ✈ 4 4 $27,864
2 James Duff 64 $16,836
421 mi 392.6 mi 34 ✈ 5 7 $21,144
3 Yves Dessin 71 $8,809
214 mi 185.2 mi 50 3 $22,321
4 Megan Allen 9 $8,699
1,467 mi 1,442.7 mi 9 4
5 Jason Cunningham 97 $7,265
156 mi 111.8 mi 74 ✈ 1 6 $16,112
6 Tyler Bollman 89 $5,958
134 mi 99.9 mi 10 ✈ 1 5 $20,984
7 Arturo Diaz 96 $5,909
121 mi 91.9 mi 19 ✈ 1 4 $16,275
8 Anthony Wright 161 $5,464
82 mi 50.7 mi 66 1 $30,880
9 Jon Kuehl 126 $5,411
117 mi 64.1 mi 58 ✈ 2 7 $32,484
10 Christopher Morning 152 $4,699
76 mi 46.1 mi 55 3 $27,907
11 Mike Huffman 71 $4,614
182 mi 97.0 mi 42 4 $30,202
12 Philip Krogstad 169 $4,503
56 mi 39.8 mi 11 ✈ 1 3 $37,908
13 Scott A Berry 15 $4,494
466 mi 447.1 mi 15 1
14 Joseph Anderson 85 $4,329
102 mi 76.0 mi 31 ✈ 1 3 $21,003
15 Omar Serrano 189 $4,263
53 mi 33.7 mi 16 ✈ 2 3 $61,836
16 Christopher Carroll 34 $3,945
216 mi 173.2 mi 11 ✈ 3 6 $24,222
17 Mohamed Shareed 156 $3,932
57 mi 37.6 mi 55 ✈ 1 5 $23,306
18 Michah Brackett 44 $3,788
291 mi 128.5 mi 14 ✈ 3 7 $30,560
19 Jason Morris 94 $3,723
112 mi 59.1 mi 6 ✈ 2 4 $27,119
20 Edward Arias 150 $3,631
54 mi 36.1 mi 47 3 $23,050