FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Primary Delay12.4 days stuck in "Ready for Release"
⏱️
Total Delay6.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
7.4d / 1.0d SLA
Ready for Release
12.4d
💬 Activities, Notes & Communications
🔒Internal CSA Notes
02/17/2026 DMalloy - Emailed Javon Turman to see if the remaining 3 devices can be made available this week for Jackson to complete.
john.rauchenstein@trimedx.com
javon.turman@trimedx.com
12/30/2025 DMalloy - Emailed customer advising that i will have FSE Jackson Reeves available to resume the remediations on the remaining 29 devices at their location on Monday, 1/5/2026. john.rauchenstein@trimedx.com
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
Timeline
📞
Case Linked Dec 12, 2:43 PM
Case Number:00551413
Subject:GE FMI 32097 - St. Vincent
Status:Closed
📋
▶
2
Work Order Created Dec 12, 4:07 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⚠️8.0 business days
✅
Status: Ready for Release by Erin MartinDec 23, 3:28 PM
From:Ready for Scheduling
To:Ready for Release
Duration in Previous:10d 23h
🚨13.0 business days
📅
Status: Ready for Scheduling by Cristina EverettsJan 12, 12:33 PM
From:Ready for Release
To:Ready for Scheduling
Duration in Previous:19d 21h
Bottlenecks
Ready for Scheduling
Duration: 7.4 business days (threshold: 1.0 business days)