FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
Template Name: FMI32097_Code 1_inspect.
Template Description: FMI32097_Code 1_inspect.
Problem Found: FMI32097_Heater door inspection.
Action Taken: FMI 32097 completed. Inspected the Heater doors and confirmed screws tightened to the specification.
Verification Test:
1. Verified the canopy moves smoothly.
2. Verified transition mode message is not present.
3. Verified doors close smoothly.
4. Verified corner pins are aligned.
5. Verified no alarms.
The device has passed all tests and is ready for customer use.
🔍Technician Findings
FMI IMPLEMENTED
⚠️Problem Description
FMI 32097:- Inspection of heater door screws for Giraffe OmniBed and Giraffe OmniBed Carestation Purpose:- Certain Giraffe OmniBed and Giraffe OmniBed Carestation may have defective heater doors due to improper torquing of heater door screws. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at tcs.fmiadmins@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare Giraffe OmniBed Carestation CS1
📞Call Description
FMI 32097
📅
WO-01326453 - FCO - Giraffe OmniBed Carestation - Indianapolis - St. Vincent
Dec 17, 2025 8:00am – 5:00pm
Work Order: WO-01326453
Account: GE Healthcare FMI
Customer Case Number: 1-556729699034
Location: St. Vincent
Address: 2001 West 86th Street, Indianapolis, IN 46260
Manufacturer: GE Healthcare
Model #: Giraffe OmniBed Carestation
Serial #: TABB71713
Contact Name: John Rauchenstein
Contact Phone: (31
PDF
FMI Completion Checklist ST VINCENT 1
Dec 17, 2025
JPG
TABB71713 SERIAL
Dec 17, 2025
Timeline
📞
Case Linked Dec 12, 2:43 PM
Case Number:00551413
Subject:GE FMI 32097 - St. Vincent
Status:Closed
📋
▶
2
Work Order Created Dec 12, 4:23 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Shelby Robinson
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
4
Technician Assigned Dec 17, 10:29 AM
Technician Assigned → Status: Assigned → Dispatch Scheduled → Status: Tech On Site
👷
Status: Assigned by Cristina Everetts
From:Ready for Scheduling, Assigned
To:Assigned, Scheduled
Duration in Previous:4d 18h, 0m
📅
Dispatch Scheduled by Cristina Everetts
Scheduled For:2025-12-17T13:00:00.000+0000
🔧
Status: Tech On Site by James Shoemaker
From:Scheduled
To:Tech On Site
Duration in Previous:0m
⏱️
▶
2
Labor Added Dec 17, 6:41 PM
Labor Added → Status: Completed
✔️
Status: Completed by James Shoemaker
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:8h 11m, 0m
⏳2.7 business days
⏱️
▶
2
Labor Added Dec 19, 9:28 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:1d 14h
⚠️7.0 business days
💵
Status: Billing Review by Timothy AmburgeyDec 30, 1:43 PM
From:Ready to Bill, Billing Review
To:Billing Review, Ready to Bill
Duration in Previous:11d 4h, 0m
⏳3.0 business days
💵
▶
2
Status: Billing Review Jan 2, 3:08 PM
Status: Billing Review → Status: WO Correction Needed
✏️
Status: WO Correction Needed by Timothy Amburgey
From:Billing Review
To:WO Correction Needed
Duration in Previous:3m
🏁
Status: Closed by Sean CurrieJan 2, 3:34 PM
From:WO Correction Needed
To:Closed
Duration in Previous:21m
📄
Status: Ready to Bill by Timothy AmburgeyJan 2, 4:12 PM
From:Closed
To:Ready to Bill
Duration in Previous:38m
📨
▶
3
Status: Invoice Pending Jan 2, 4:29 PM
Status: Invoice Pending → Status: Invoiced → Invoice Created
💰
Status: Invoiced by Timothy Amburgey
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
🧾
Invoice Created
Invoice Number:SM-250430
Bottlenecks
Ready for Scheduling
Duration: 3.3 business days (threshold: 1.0 business days)
Exceeded by 2.3 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)
Exceeded by 1.0 business days
Ready to Bill
Duration: 7.0 business days (threshold: 1.0 business days)
Exceeded by 6.0 business days
Ready to Bill
Duration: 2.7 business days (threshold: 1.0 business days)