Work Order 360 View

01/06/2026 DMalloy - FSE's Schedule opended up. Updated install date to 1/8/2026. 

01/06/2026 DMalloy -Estimated Delivery date for this device is today. Dispatched to have FSE Paul McCormish Install on Monday 1/12/2026. 

🔧 Work Performed

                        Install Panda bed, all required tests passed. Unit ready for customer use.                    

🔍 Technician Findings

nr

⚠️ Problem Description

                        "EMSAR FSE to Install primary unit(s) and any accessories included in the shipment notification* for the following serial number(s): PBW25519827SA

Scale serial number(s): P310824L

*See Shipment Notification with IPs and accessories attached to the EMSAR WO."                    

📄 Description

                        GE Healthcare Giraffe & Panda Warmer Family (Panda IRes (Bedded), Panda Freestanding (Non-Bedded), Panda Wall Mount (Non-Bedded).                    

📞 Call Description

                        GE MIC Installation - 1 PANDA WARMERS                    

Timeline

📞

Case Linked Dec 22, 4:16 PM

Case Number: 00553649

Subject: need due date

Status: Closed

📋

Work Order Created Dec 23, 12:18 PM

Work Order: WO-01327812

Type: Installation

Priority: PC

⚠️ 9.0 business days

👷

▶

4 Technician Assigned Jan 6, 4:24 PM

Technician Assigned → Dispatch Scheduled → Status: Scheduled → Dispatch Scheduled

📅

Dispatch Scheduled by Deon Malloy

Scheduled For: 2026-01-12T00:00:00.000+0000, 2026-01-12T05:00:00.000+0000

🗓️

Status: Scheduled by Deon Malloy

From: Entered

To: Scheduled

Duration in Previous: 14d 4h

📅

Dispatch Scheduled by Deon Malloy

Scheduled For: 2026-01-12T13:00:00.000+0000

📅

Dispatch Scheduled by Deon Malloy Jan 7, 3:03 PM

Scheduled For: 2026-01-08T13:00:00.000+0000

⏳ 2.0 business days

⏱️

6x Labor Added Jan 8, 7:08 PM

Type: Labor, Travel

Status: Open

Qty: 2, 0.5, 1.75, 2.25, 123

✔️

Status: Completed by Paul Mccormish Jan 8, 7:23 PM

From: Scheduled, Completed

To: Completed, Closed

Duration in Previous: 2d 2h, 0m

🚨 15.6 business days

⏱️

Labor Added Jan 30, 9:35 AM

Type: Labor

Status: Open

Qty: 0.016666666666667

🔍

Status: L2 Screening by Timothy Amburgey Jan 30, 9:44 AM

From: Closed

To: L2 Screening

Duration in Previous: 21d 14h

⏳ 3.0 business days

👀

Status: L2 Review by Sean Currie Feb 3, 12:53 PM

From: L2 Screening

To: L2 Review

Duration in Previous: 4d 3h

📄

Status: Ready to Bill by Timothy Amburgey Feb 3, 3:14 PM

From: L2 Review

To: Ready to Bill

Duration in Previous: 2h 21m

⏳ 2.0 business days

📨

▶

2 Status: Invoice Pending Feb 4, 5:00 PM

Status: Invoice Pending → Invoice Created

🧾

Invoice Created

Invoice Number: SM-253000

Bottlenecks

Entered

Duration: 8.8 business days (threshold: 4.0 business hours)

Exceeded by 8.3 business days

Scheduled

Duration: 2.4 business days (threshold: 2.0 business days)

Exceeded by 3.0 business hours

Closed

Duration: 15.0 business days (threshold: 1.0 business days)

Exceeded by 14.0 business days

L2 Screening

Duration: 3.0 business days (threshold: 1.0 business days)

Exceeded by 2.0 business days

Ready to Bill

Duration: 1.5 business days (threshold: 1.0 business days)

Exceeded by 3.8 business hours

🔗 Related Artifacts

📞

Case 00553649

Closed

ℹ️ Work Order Details

Status

Invoiced

Priority

Type

Installation

Branch

N/A

Technician

Paul Mccormish

Scheduled

Jan 8, 8:00 AM

Created

Dec 23, 12:18 PM

Invoice #

SM-253000

Work Details (7)

Name	Type	Status	Qty	Amount	Date
WL-03058365	Labor	Open	2	$0.00	Jan 8, 7:08 PM
WL-03058366	Labor	Open	0.5	$0.00	Jan 8, 7:08 PM
WL-03058367	Labor	Open	1.75	$180.00	Jan 8, 7:08 PM
WL-03058368	Labor	Open	2.25	$250.00	Jan 8, 7:08 PM
WL-03058369	Travel	Open	123	$0.00	Jan 8, 7:08 PM
WL-03058370	Travel	Open	123	$0.00	Jan 8, 7:08 PM
WL-03084679	Labor	Open	0.016666666666667	$38.00	Jan 30, 9:35 AM