Proximity scheduling efficiency — actual vs closest eligible technician
| WO # | Customer / Site | City/State | Vertical | Actual Tech | Actual Dist | Closest Eligible | Closest Dist | Δ Distance ▾ | Ratio | Coordinator | Reason | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WO-01326082 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326081 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326079 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326086 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326078 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326080 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326077 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326085 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326084 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326083 | AUSTIN, TX | FCO | Philmon Mehari | 1,501.0 mi | Marvin Rivas | 137.7 mi | 1,363.4 mi | 10.9x | Megan Klose | — | ||
| WO-01326070 | AUSTIN, TX | FCO | Philmon Mehari | 1,490.3 mi | Marvin Rivas | 136.4 mi | 1,353.9 mi | 10.93x | Megan Klose | — | ||
| WO-01326071 | AUSTIN, TX | FCO | Philmon Mehari | 1,490.3 mi | Marvin Rivas | 136.4 mi | 1,353.9 mi | 10.93x | Megan Klose | — | ||
| WO-01325971 | DALLAS, TX | FCO | Davon Cox | 1,370.5 mi | Christopher Womack | 37.3 mi | 1,333.2 mi | 36.77x | Megan Klose | — | ||
| WO-01325970 | DALLAS, TX | FCO | Davon Cox | 1,370.5 mi | Christopher Womack | 37.3 mi | 1,333.2 mi | 36.77x | Megan Klose | — | ||
| WO-01302526 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Luis Torres | 8.4 mi | 118.2 mi | 15.05x | Megan Klose | — | ||
| WO-01302527 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Luis Torres | 8.4 mi | 118.2 mi | 15.05x | Megan Klose | — | ||
| WO-01302525 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Luis Torres | 8.4 mi | 118.2 mi | 15.05x | Megan Klose | — | ||
| WO-01302524 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Luis Torres | 8.4 mi | 118.2 mi | 15.05x | Megan Klose | — | ||
| WO-01337191 | Norwalk, CT | FCO | Joseph Nuovo | 119.7 mi | Israel Martell | 32.9 mi | 86.8 mi | 3.64x | Megan Klose | — | ||
| WO-01306795 | Laconia, NH | FCO | April Nuovo | 112.0 mi | Kathy Cole | 27.3 mi | 84.7 mi | 4.11x | Megan Klose | — | ||
| WO-01265183 | East Hampton, CT | FCO | Fady Messak | 134.0 mi | Joseph Nuovo | 62.5 mi | 71.5 mi | 2.14x | Megan Klose | — | ||
| WO-01326609 | Neptune, NJ | FCO | Jason Yenser | 85.9 mi | Alberto Galan | 27.1 mi | 58.8 mi | 3.17x | Megan Klose | — | ||
| WO-01324930 | Neptune, NJ | FCO | Jason Yenser | 85.9 mi | Alberto Galan | 27.1 mi | 58.8 mi | 3.17x | Megan Klose | — | ||
| WO-01265243 | Middletown, CT | FCO | Fady Messak | 127.1 mi | Joseph Nuovo | 69.5 mi | 57.6 mi | 1.83x | Megan Klose | — | ||
| WO-01268731 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01252362 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01265182 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01252364 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01252365 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01252363 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01314152 | Middletown, CT | FCO | Fady Messak | 126.7 mi | Joseph Nuovo | 70.4 mi | 56.3 mi | 1.8x | Megan Klose | — | ||
| WO-01282074 | SYRACUSE, NY | FCO | Fady Messak | 199.3 mi | Michael Steencken | 153.0 mi | 46.3 mi | 1.3x | Megan Klose | — | ||
| WO-01340489 | South Plainfield, NJ | FCO | Israel Martell | 34.8 mi | Bryan Rodriguez | 9.2 mi | 25.6 mi | 3.79x | Megan Klose | — | ||
| WO-01252235 | Hamilton, NY | FCO | Fady Messak | 176.1 mi | Philmon Mehari | 152.7 mi | 23.4 mi | 1.15x | Megan Klose | — | ||
| WO-01340493 | South Plainfield, NJ | FCO | Carlos Puebla | 23.8 mi | Pete Ramos | 4.7 mi | 19.1 mi | 5.02x | Megan Klose | — | ||
| WO-01327305 | Brick, NJ | FCO | Davon Cox | 35.1 mi | Med Repair Tech | 17.8 mi | 17.3 mi | 1.97x | Megan Klose | — | ||
| WO-01349978 | FAIRFIELD, NJ | FCO | Fady Khouzam | 17.9 mi | Muad Abdeldayem | 3.3 mi | 14.6 mi | 5.37x | Megan Klose | — | ||
| WO-01282494 | PORTSMOUTH, NH | FCO | Joseph Nuovo | 85.2 mi | Joseph Nuovo | 85.2 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324787 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324791 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324801 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324790 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324797 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281195 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324800 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324803 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324808 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281882 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281256 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281509 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282110 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282625 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292697 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292698 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292704 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292709 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281917 | NORWICH, CT | FCO | Joseph Nuovo | 44.9 mi | Joseph Nuovo | 44.9 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01280942 | FALL RIVER, MA | FCO | Joseph Nuovo | 17.9 mi | Joseph Nuovo | 17.9 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01283015 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292708 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281042 | MANCHESTER, NH | FCO | Joseph Nuovo | 76.1 mi | Joseph Nuovo | 76.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281598 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281686 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01268681 | Browns Mills, NJ | FCO | Fady Messak | 28.3 mi | Fady Messak | 28.3 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292707 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01268680 | Browns Mills, NJ | FCO | Fady Messak | 28.3 mi | Fady Messak | 28.3 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01268687 | Browns Mills, NJ | FCO | Fady Messak | 28.3 mi | Fady Messak | 28.3 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282756 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324815 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324799 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324809 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281600 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324789 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324793 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01324812 | PROVIDENCE, RI | FCO | Joseph Nuovo | 7.1 mi | Joseph Nuovo | 7.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282531 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282767 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292706 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01337190 | NEW BRITAIN, CT | FCO | Joseph Nuovo | 75.1 mi | Joseph Nuovo | 75.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281955 | Hartford, CT | FCO | Joseph Nuovo | 68.5 mi | Joseph Nuovo | 68.5 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282608 | Hartford, CT | FCO | Joseph Nuovo | 68.5 mi | Joseph Nuovo | 68.5 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281021 | FALL RIVER, MA | FCO | Joseph Nuovo | 17.9 mi | Joseph Nuovo | 17.9 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281060 | MANCHESTER, NH | FCO | Joseph Nuovo | 76.1 mi | Joseph Nuovo | 76.1 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281019 | FALL RIVER, MA | FCO | Joseph Nuovo | 17.9 mi | Joseph Nuovo | 17.9 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282544 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281996 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01283004 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281510 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292703 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01281020 | FALL RIVER, MA | FCO | Joseph Nuovo | 17.9 mi | Joseph Nuovo | 17.9 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01282203 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292699 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292695 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292693 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01283064 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292705 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01292700 | LEBANON, NH | FCO | Joseph Nuovo | 130.6 mi | Joseph Nuovo | 130.6 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01326409 | Indianapolis, IN | FCO | Jackson Reeves | 31.7 mi | Jackson Reeves | 31.7 mi | 0.0 mi | 1x | Megan Klose | — | ||
| WO-01337189 | PLYMOUTH, NH | FCO | Joseph Nuovo | 128.9 mi | Joseph Nuovo | 128.9 mi | 0.0 mi | 1x | Megan Klose | — |