Proximity scheduling efficiency — actual vs closest eligible technician
| WO # | Customer / Site | City/State | Vertical | Actual Tech | Actual Dist | Closest Eligible | Closest Dist | Δ Distance ▾ | Ratio | Coordinator | Reason | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WO-01299025 | Las Vegas, NV | FCO | Fady Messak | 2,207.8 mi | Douglas Pearce | 599.0 mi | 1,608.8 mi | 3.69x | Fady Messak | — | ||
| WO-01299667 | Las Vegas, NV | FCO | Fady Messak | 2,207.8 mi | Douglas Pearce | 599.0 mi | 1,608.8 mi | 3.69x | Fady Messak | — | ||
| WO-01276915 | Aurora, CO | FCO | Fady Messak | 1,596.1 mi | Douglas Pearce | 21.9 mi | 1,574.1 mi | 72.83x | Fady Messak | — | ||
| WO-01301637 | EL PASO, TX | FCO | Davon Cox | 1,893.3 mi | Sean Currie | 485.0 mi | 1,408.4 mi | 3.9x | Fady Messak | — | ||
| WO-01301638 | EL PASO, TX | FCO | Davon Cox | 1,893.3 mi | Sean Currie | 485.0 mi | 1,408.4 mi | 3.9x | Fady Messak | — | ||
| WO-01301636 | EL PASO, TX | FCO | Davon Cox | 1,893.3 mi | Sean Currie | 485.0 mi | 1,408.4 mi | 3.9x | Fady Messak | — | ||
| WO-01301630 | EL PASO, TX | FCO | Davon Cox | 1,893.3 mi | Sean Currie | 485.0 mi | 1,408.4 mi | 3.9x | Fady Messak | — | ||
| WO-01301629 | EL PASO, TX | FCO | Davon Cox | 1,893.3 mi | Sean Currie | 485.0 mi | 1,408.4 mi | 3.9x | Fady Messak | — | ||
| WO-01301376 | EL PASO, TX | FCO | Shady Messak | 1,870.8 mi | Sean Currie | 488.9 mi | 1,381.8 mi | 3.83x | Fady Messak | — | ||
| WO-01301377 | EL PASO, TX | FCO | Shady Messak | 1,870.8 mi | Sean Currie | 488.9 mi | 1,381.8 mi | 3.83x | Fady Messak | — | ||
| WO-01301378 | EL PASO, TX | FCO | Rick Charles | 1,823.6 mi | Sean Currie | 488.9 mi | 1,334.7 mi | 3.73x | Fady Messak | — | ||
| WO-01325728 | FORT WORTH, TX | FCO | Fady Khouzam | 1,392.5 mi | Christopher Womack | 62.1 mi | 1,330.4 mi | 22.42x | Fady Messak | — | ||
| WO-01325729 | FORT WORTH, TX | FCO | Fady Khouzam | 1,392.5 mi | Christopher Womack | 62.1 mi | 1,330.4 mi | 22.42x | Fady Messak | — | ||
| WO-01325727 | FORT WORTH, TX | FCO | Fady Khouzam | 1,392.5 mi | Christopher Womack | 62.1 mi | 1,330.4 mi | 22.42x | Fady Messak | — | ||
| WO-01325739 | PLANO, TX | FCO | Fady Khouzam | 1,353.6 mi | Christopher Womack | 34.0 mi | 1,319.6 mi | 39.8x | Fady Messak | — | ||
| WO-01325741 | PLANO, TX | FCO | Fady Khouzam | 1,353.6 mi | Christopher Womack | 34.0 mi | 1,319.6 mi | 39.8x | Fady Messak | — | ||
| WO-01326056 | OKLAHOMA CITY, OK | FCO | Fady Messak | 1,294.3 mi | Darrell Hendrix | 11.9 mi | 1,282.4 mi | 108.88x | Fady Messak | — | ||
| WO-01281158 | BURLINGTON, MA | FCO | Luis Iser | 1,287.4 mi | Joseph Nuovo | 40.7 mi | 1,246.7 mi | 31.63x | Fady Messak | — | ||
| WO-01301380 | EL PASO, TX | FCO | Luis Iser | 1,635.7 mi | Sean Currie | 488.9 mi | 1,146.8 mi | 3.35x | Fady Messak | — | ||
| WO-01301381 | EL PASO, TX | FCO | Luis Iser | 1,635.7 mi | Sean Currie | 488.9 mi | 1,146.8 mi | 3.35x | Fady Messak | — | ||
| WO-01282609 | NEW YORK, NY | FCO | Luis Iser | 1,125.9 mi | Carlos Puebla | 6.4 mi | 1,119.5 mi | 177.14x | Fady Messak | — | ||
| WO-01325266 | TULSA, OK | FCO | Fady Messak | 1,197.0 mi | Darrell Hendrix | 108.5 mi | 1,088.4 mi | 11.03x | Fady Messak | — | ||
| WO-01282586 | PITTSBURGH, PA | FCO | Luis Iser | 1,034.8 mi | Fanfan Siku | 3.5 mi | 1,031.3 mi | 296.58x | Fady Messak | — | ||
| WO-01282620 | PITTSBURGH, PA | FCO | Luis Iser | 1,034.8 mi | Fanfan Siku | 3.5 mi | 1,031.3 mi | 296.58x | Fady Messak | — | ||
| WO-01301375 | EL PASO, TX | FCO | Patricia Gordon | 1,508.7 mi | Sean Currie | 488.9 mi | 1,019.8 mi | 3.09x | Fady Messak | — | ||
| WO-01301384 | EL PASO, TX | FCO | Patricia Gordon | 1,508.7 mi | Sean Currie | 488.9 mi | 1,019.8 mi | 3.09x | Fady Messak | — | ||
| WO-01301633 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01301632 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01301631 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01301628 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01301635 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01301634 | EL PASO, TX | FCO | Patricia Gordon | 1,502.3 mi | Sean Currie | 485.0 mi | 1,017.3 mi | 3.1x | Fady Messak | — | ||
| WO-01281907 | WORCESTER, MA | FCO | Jared Heisler | 1,043.4 mi | Joseph Nuovo | 33.1 mi | 1,010.4 mi | 31.56x | Fady Messak | — | ||
| WO-01281782 | WORCESTER, MA | FCO | Jared Heisler | 1,045.1 mi | Joseph Nuovo | 35.6 mi | 1,009.5 mi | 29.37x | Fady Messak | — | ||
| WO-01281747 | DANVILLE, IN | FCO | Luis Iser | 1,048.5 mi | Jackson Reeves | 48.0 mi | 1,000.5 mi | 21.86x | Fady Messak | — | ||
| WO-01281156 | BALTIMORE, MD | FCO | Luis Iser | 986.5 mi | Jeffrey Coles | 11.1 mi | 975.3 mi | 88.83x | Fady Messak | — | ||
| WO-01281157 | BALTIMORE, MD | FCO | Luis Iser | 986.5 mi | Jeffrey Coles | 11.1 mi | 975.3 mi | 88.83x | Fady Messak | — | ||
| WO-01282570 | BALTIMORE, MD | FCO | Luis Iser | 978.0 mi | Jeffrey Coles | 15.3 mi | 962.7 mi | 63.82x | Fady Messak | — | ||
| WO-01282081 | FAIRBORN, OH | FCO | Luis Iser | 1,011.7 mi | Paul Mccormish | 79.5 mi | 932.1 mi | 12.72x | Fady Messak | — | ||
| WO-01296109 | WINTER PARK, FL | FCO | Shady Messak | 901.4 mi | Derick Velazquez | 2.6 mi | 898.8 mi | 348.81x | Fady Messak | — | ||
| WO-01296107 | WINTER PARK, FL | FCO | Shady Messak | 901.4 mi | Derick Velazquez | 2.6 mi | 898.8 mi | 348.81x | Fady Messak | — | ||
| WO-01290912 | Brandon, FL | FCO | Fady Messak | 967.3 mi | Derick Velazquez | 76.9 mi | 890.4 mi | 12.58x | Fady Messak | — | ||
| WO-01301386 | EL PASO, TX | FCO | Bruce Ballard | 1,277.6 mi | Sean Currie | 488.9 mi | 788.6 mi | 2.61x | Fady Messak | — | ||
| WO-01301387 | EL PASO, TX | FCO | Bruce Ballard | 1,277.6 mi | Sean Currie | 488.9 mi | 788.6 mi | 2.61x | Fady Messak | — | ||
| WO-01301389 | EL PASO, TX | FCO | Bruce Ballard | 1,277.6 mi | Sean Currie | 488.9 mi | 788.6 mi | 2.61x | Fady Messak | — | ||
| WO-01301385 | EL PASO, TX | FCO | Bruce Ballard | 1,277.6 mi | Sean Currie | 488.9 mi | 788.6 mi | 2.61x | Fady Messak | — | ||
| WO-01301388 | EL PASO, TX | FCO | Bruce Ballard | 1,277.6 mi | Sean Currie | 488.9 mi | 788.6 mi | 2.61x | Fady Messak | — | ||
| WO-01301382 | EL PASO, TX | FCO | Samuel Biddie | 1,134.0 mi | Sean Currie | 488.9 mi | 645.0 mi | 2.32x | Fady Messak | — | ||
| WO-01301383 | EL PASO, TX | FCO | Samuel Biddie | 1,134.0 mi | Sean Currie | 488.9 mi | 645.0 mi | 2.32x | Fady Messak | — | ||
| WO-01326168 | HERMITAGE, TN | FCO | Fady Messak | 716.6 mi | Samuel Biddie | 171.3 mi | 545.3 mi | 4.18x | Fady Messak | — | ||
| WO-01282868 | FORT CAMPBELL, KY | FCO | Shady Messak | 744.4 mi | Samuel Biddie | 201.8 mi | 542.6 mi | 3.69x | Fady Messak | — | ||
| WO-01301643 | NASHVILLE, TN | FCO | Rodney Charles | 658.8 mi | Samuel Biddie | 168.3 mi | 490.5 mi | 3.91x | Fady Messak | — | ||
| WO-01282883 | KALAMAZOO, MI | FCO | Fady Messak | 589.3 mi | Bennet O Dartey | 107.0 mi | 482.4 mi | 5.51x | Fady Messak | — | ||
| WO-01281538 | KALAMAZOO, MI | FCO | Fady Messak | 588.4 mi | Bennet O Dartey | 108.1 mi | 480.3 mi | 5.44x | Fady Messak | — | ||
| WO-01280986 | KALAMAZOO, MI | FCO | Fady Messak | 588.4 mi | Bennet O Dartey | 108.1 mi | 480.3 mi | 5.44x | Fady Messak | — | ||
| WO-01297245 | WEST BLOOMFIELD, MI | FCO | Alberto Galan | 493.7 mi | Mike Huffman | 50.4 mi | 443.2 mi | 9.79x | Fady Messak | — | ||
| WO-01297241 | WEST BLOOMFIELD, MI | FCO | Alberto Galan | 493.7 mi | Mike Huffman | 50.4 mi | 443.2 mi | 9.79x | Fady Messak | — | ||
| WO-01297243 | WEST BLOOMFIELD, MI | FCO | Alberto Galan | 493.7 mi | Mike Huffman | 50.4 mi | 443.2 mi | 9.79x | Fady Messak | — | ||
| WO-01297242 | WEST BLOOMFIELD, MI | FCO | Alberto Galan | 493.7 mi | Mike Huffman | 50.4 mi | 443.2 mi | 9.79x | Fady Messak | — | ||
| WO-01297235 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297244 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297228 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297231 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297237 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297232 | WEST BLOOMFIELD, MI | FCO | Shady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297239 | WEST BLOOMFIELD, MI | FCO | Fady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01297236 | WEST BLOOMFIELD, MI | FCO | Fady Messak | 483.6 mi | Mike Huffman | 50.4 mi | 433.2 mi | 9.59x | Fady Messak | — | ||
| WO-01325656 | EATON RAPIDS, MI | FCO | Shady Messak | 544.9 mi | Mike Huffman | 112.4 mi | 432.5 mi | 4.85x | Fady Messak | — | ||
| WO-01281619 | LAKE GROVE, NY | FCO | Fanfan Siku | 363.9 mi | Israel Martell | 34.7 mi | 329.2 mi | 10.5x | Fady Messak | — | ||
| WO-01282484 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282929 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282880 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282589 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282485 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282881 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282928 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01282486 | PITTSBURGH, PA | FCO | Alberto Galan | 303.2 mi | Fanfan Siku | 3.5 mi | 299.7 mi | 86.91x | Fady Messak | — | ||
| WO-01281065 | FORT DETRICK, MD | FCO | Patricia Gordon | 329.8 mi | Jeffrey Coles | 43.4 mi | 286.4 mi | 7.6x | Fady Messak | — | ||
| WO-01282489 | HOPEWELL, VA | FCO | Fady Khouzam | 287.1 mi | Solomon Young | 15.2 mi | 271.9 mi | 18.94x | Fady Messak | — | ||
| WO-01282281 | RICHMOND, VA | FCO | Fady Khouzam | 286.1 mi | Solomon Young | 22.4 mi | 263.7 mi | 12.78x | Fady Messak | — | ||
| WO-01282483 | RICHMOND, VA | FCO | Fady Khouzam | 286.1 mi | Solomon Young | 22.4 mi | 263.7 mi | 12.78x | Fady Messak | — | ||
| WO-01282508 | HOPEWELL, VA | FCO | Fady Messak | 259.8 mi | Solomon Young | 15.2 mi | 244.6 mi | 17.14x | Fady Messak | — | ||
| WO-01280887 | NORTH CHESTERFIELD, VA | FCO | Fanfan Siku | 244.7 mi | Solomon Young | 20.4 mi | 224.3 mi | 12x | Fady Messak | — | ||
| WO-01281774 | BURLINGTON, MA | FCO | Fady Messak | 224.7 mi | Joseph Nuovo | 40.7 mi | 184.0 mi | 5.52x | Fady Messak | — | ||
| WO-01281618 | WOODSVILLE, NH | FCO | Shady Messak | 288.7 mi | Joseph Nuovo | 157.5 mi | 131.3 mi | 1.83x | Fady Messak | — | ||
| WO-01301623 | ROCHESTER, NY | FCO | Shady Messak | 248.0 mi | Michael Steencken | 182.1 mi | 65.9 mi | 1.36x | Fady Messak | — | ||
| WO-01282583 | PORT JEFFERSON STATION, NY | FCO | Fady Messak | 86.0 mi | Israel Martell | 40.5 mi | 45.5 mi | 2.12x | Fady Messak | — | ||
| WO-01281902 | GANSEVOORT, NY | FCO | Fady Khouzam | 180.0 mi | Joseph Nuovo | 149.6 mi | 30.4 mi | 1.2x | Fady Messak | — | ||
| WO-01275002 | BROOKLYN, NY | FCO | Shady Messak | 31.6 mi | Konstantin Barskiy | 3.4 mi | 28.1 mi | 9.19x | Fady Messak | — | ||
| WO-01274874 | BROOKLYN, NY | FCO | Shady Messak | 31.6 mi | Konstantin Barskiy | 3.4 mi | 28.1 mi | 9.19x | Fady Messak | — | ||
| WO-01275000 | BROOKLYN, NY | FCO | Shady Messak | 31.6 mi | Konstantin Barskiy | 3.4 mi | 28.1 mi | 9.19x | Fady Messak | — | ||
| WO-01275001 | BROOKLYN, NY | FCO | Shady Messak | 31.6 mi | Konstantin Barskiy | 3.4 mi | 28.1 mi | 9.19x | Fady Messak | — | ||
| WO-01280912 | NEW YORK, NY | FCO | Alberto Galan | 16.8 mi | Carlos Puebla | 3.9 mi | 12.9 mi | 4.32x | Fady Messak | — | ||
| WO-01282407 | RYE, NY | FCO | Fady Khouzam | 31.3 mi | Israel Martell | 18.7 mi | 12.6 mi | 1.67x | Fady Messak | — | ||
| WO-01337194 | NEWARK, NJ | FCO | Carlos Puebla | 10.7 mi | Fady Khouzam | 6.0 mi | 4.7 mi | 1.79x | Fady Messak | — | ||
| WO-01305157 | Virginia Beach, VA | FCO | Joe Hudson | 9.6 mi | Xiraiyah Coston | 5.2 mi | 4.5 mi | 1.86x | Fady Messak | — | ||
| WO-01281626 | JERSEY CITY, NJ | FCO | Fady Khouzam | 5.7 mi | Carlos Puebla | 4.5 mi | 1.2 mi | 1.26x | Fady Messak | — |